FAQ Payment

Q: How long will payment be confirmed?

A: 1-2 working days after the receipt of payment. By the way, need to update us the payment details if necessary, then we could confirm and match your payment with your order.

Q: How to inform us of the relevant information after payment?

A: contact us through email or through the item of “contact us” on our website.

Q: How do I know whether my payment went through or not?

A: If your payment has been confirmed, you will receive our system email of confirmation in a working daycheck your junk mail box in time). If still not received any payment confirmation email, can contact us to find out the status of the payment timely.


Q: The payment can be canceled after the payment?

A: If your order has not been shipped out yet, you can cancel the order and receive a full refund, and if your order has been shipped out, you can’t cancel the order, hope you could understand it.